Privacy Policy

Introduction

Ambercaps Enterprises (“we,” “us,” or “our”) respects the privacy of its customers and website visitors (“you”). This Privacy Policy explains how we collect, use, and disclose your personal information when you use our website (https://ambercaps.co.ke/) and outlines the choices you have regarding your data.

Information We Collect

We collect two types of information:

1. Personal Information

This refers to information that can identify you directly. It may include:

• Name

• Phone number

• Email address

• Postal or delivery address

You provide this information when placing an order, contacting us, creating an account, or subscribing to our services.

2. Non-Personal Information

This includes data that does not directly identify you, such as:

• Browser type

• IP address

• Device information

• Pages visited

• Time spent on the website

• General usage statistics

This information is collected automatically through cookies, analytics tools, and server logs.

Use of Information

We use the information collected for the following purposes:

• Order Processing: To process and deliver your orders.

• Customer Support: To communicate with you and provide assistance.

• Website Improvement: To enhance functionality, performance, and user experience.

• Marketing: To send promotional and marketing messages (only with your consent).

• Legal Compliance: To comply with applicable laws and regulatory requirements.

Data Sharing

We may share your information in the following cases:

1. Third-Party Service Providers

We may share information with service providers who help us with:

• Payment processing

• Order delivery

• Website hosting

• Marketing tools

• Data analytics

These partners are required to keep your information confidential and use it only for agreed purposes.

2. Legal and Safety Requirements

We may disclose your information to comply with:

• Court orders

• Legal obligations

• Fraud prevention

• Protection of our rights, property, and safety

3. Business Transactions

In the event of a merger, acquisition, or business transfer, your information may be part of the transferred assets.

Your Rights

You have the following rights concerning your personal information:

• Access: Request a copy of the personal data we hold about you.

• Rectification: Request corrections to inaccurate or incomplete information.

• Erasure: Request deletion of your personal data (under certain conditions).

• Restriction: Request limited use of your data.

• Objection: Object to the use of your information for marketing or profiling.

To exercise any of these rights, contact us using the details below.

Security

We take reasonable and appropriate measures to protect your personal information from:

• Unauthorized access

• Misuse

• Disclosure

• Loss

• Alteration

However, please note that no method of electronic transmission or storage is fully secure.

Cookies

We use cookies and similar technologies to enhance your browsing experience.
Cookies help us understand:

• How you use our website

• Which pages you visit

• Your preferences

You can manage or disable cookies in your browser settings.

Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date. Continued use of the Website after changes indicates acceptance of the revised policy.

Contact Us

For questions or concerns about this Privacy Policy, please contact us:

Email: info@ambercaps.co.ke
Phone: +254 723 516231